FAQ
Straight answers, before you order
Turnaround, minimums, artwork, pricing, shipping. If your question is not here, call the shop — you will get a person.
FAQ
Everything people ask us
Most orders are completed in 5 to 10 business days. Same-day rush service is available for urgent deadlines — call the shop and we will tell you straight away whether we can hit your date.
No minimums at Merlin Embroidery. We handle single items and 500-piece corporate uniform programs with the same personal attention.
Pricing depends on stitch count, garment type and quantity. Our rates run 20 to 25 percent lower than typical competitors. Send us the details and you will get a free, transparent quote with no hidden fees.
Yes. Our team prepares your logo or artwork so it translates properly into embroidery or screen print, and a free digital mock-up is included with every order before production begins.
Yes. Our free Mockup Studio lets you upload your own logo and place it on a polo, tee, cap, hoodie, jacket or tote in any colour, sized in inches. Download it or send it over with your quote request. We also include a free digital mock-up with every quote.
Our SWF industrial machines and professional thread guarantee 50-plus wash durability, far exceeding typical retail-grade embroidery.
Polo shirts, T-shirts, hats and caps, jackets and outerwear, hoodies, hi-vis workwear, scrubs, tote bags, team uniforms, event apparel, blankets and more. If it is fabric, we can usually brand it.
Yes. Bring your own blanks, or choose from more than 3,600 styles in our catalog including New Era, Richardson, Port Authority, Mercer + Mettle and Flexfit.
Both. We ship nationwide and worldwide, and local customers can collect from our La Mesa shop — including after-hours pickup when the timing is tight.
A vector file (AI, EPS, PDF or SVG) is ideal. A high-resolution PNG or JPG is usually workable too. Send us what you have and we will tell you if it needs work.
Regularly. Schools and districts, colleges, nonprofits and community groups, military and veterans organizations, police, fire and EMS, and contractors are all core customers.
Merlin Embroidery is founded and owned by Kevin McClenahan, and the shop is in La Mesa. When you call, you get the shop — not a call centre.
Free Online Tool
See your logo on the gear before you order
Upload your logo, pick the garment and the colour, and watch it land on the left chest in real time. Change the shirt from black to royal blue and look again. Download the mockup, or send it straight over with your quote request — no account, nothing to install.
- Any logo you already have — PNG, JPG, SVG or WEBP, straight off your desktop.
- Real placements — left chest, full front, sleeve, cap front, sized in inches.
- Embroidery or screen print — preview the finish that suits the job.
Rather just talk it through?
Most people do. Call the shop and you get a straight answer on whether we can hit your deadline — usually in under two minutes.